Mental Health and Wellbeing


Student Mental Health and Wellbeing Team 

We know life as a student can be stressful.  Our service exists to support you when you need it, and to help you get the most out of your time at University.  We are based in the Student Life Centre (Southwark campus). 

​Who are we?

The team consists of experienced Wellbeing Advisers:

Annie Jennings - Mental Health and Wellbeing Manager 

Mary Atito - Mental Heath and Wellbeing Adviser

Makeba Garraway - Mental Heath and Wellbeing Adviser

Hayley Mullender - Mental Heath and Wellbeing Adviser

Nicola Smith - Mental Heath and Wellbeing Adviser

Rosie Holden  - Head of Wellbeing


We have an institutional membership with the University Mental Health Advisers Network (UMHAN) which seeks to share good practice and promote the interests of University students requiring our services. 

Support Available to Students 

Mental Health & Wellbeing (MHWB) is a dedicated service for students who are experiencing personal, emotional or mental health difficulties that may be impacting on their studies.  We provide a supportive and empathic space to discuss difficulties. We advise on what might help you feel better and work together with you to create a support plan. 

Who do we support?

Our team exists to support you when you need it, and to help you get the most out of your time at University. We’re available to all LSBU students, if you’ve got a lot on your mind and think it would be helpful to talk to someone, we are here for you. We support students with a wide variety of difficulties, including but not limited to:

  • Stress and worry
  • Life stressors
  • Relationship difficulties (including difficulties with your friends, family, partner or children)
  • Unhappiness, low mood and loneliness
  • Existing mental health conditions (such as anxiety, depression, personality disorders and bipolar disorder)
  • Bereavement
  • Students who have been a victim of crime

How to access support

We have appointments available Monday – Friday at our Southwark campus.

We are regularly at Havering campus and additionally offer phone appointments to all students. 

Book in person at the Student Life Centre or phone 020 7815 6454

Support available

Because each student is different, the support you’ll receive from us will be tailored to your individual needs.  Support might include:

  • Confidential and collaborative discussion with a Mental Health & Wellbeing Advisor
  • Developing a support plan with next steps
  • Self help resources     
  • Referral to our counselling service, including online platform SilverCloud
  • Liaison with other university staff
  • Referral to other University support
  • Liaison with external support, such as GP or NHS mental health team
  • Signposting to relevant external agencies

Your mental health and wellbeing adviser will:

  • Discuss what’s on your mind, your current concerns and difficulties as well as the impact this might be having on your studies
  • Think with you about what might help improve the situation or your ability to manage and create a support plan
  • Agree any next steps to put support in place
  • Provide further advice via email/phone/appointment to solve any problems or review support


What you can expect of us:

  • To provide a range of sources of support, offering confidential and collaborative advice in a fair and non-judgmental way.
  • To be open, honest and transparent with you
  • To make sensitive and confidential referrals to relevant specialist services as appropriate
  • To give you support and encouragement to seek further help or advice
  • To respond to your enquiries in a timely manner, within the normal constraints of a busy working team
  • To seek opinion and feedback from our students to improve the services we offer
  • To do everything we can to solve problems if they arise.


What we expect of you:

  • To disclose relevant details about your emotional and mental health, including information that may impact on your own or others’ personal safety
  • To register with Disability and Dyslexia Service (DDS) if you have a diagnosed mental health condition, so that practical support arrangements can be put in place while you study at LSBU
  • To take responsibility for yourself and solve difficulties yourself if you feel that you can
  • To seek help with any difficulties which you cannot resolve yourself as soon as possible, and to tell staff who need to know about any difficulties so that they can help
  • To engage fully with support provided by or through LSBU where you have accessed that support for a specific reason and to try and act on advice that you get
  • To arrange and attend any appointments to discuss and review your support with the team
  •  If you cannot attend a scheduled appointment, let us know as soon as you are able, so that we are able to offer the appointment to another student
  • To treat all staff with courtesy and respect
  • To feel confident to share your feedback about our services



Other Resources Available to Students 


  • Stressed with assignments? 
  • Worried about workload? 
  • Struggling with motivation? 
  • Could your self-esteem do with a boost? 

LSBU’s wellbeing team have a new online support service you can use called SilverCloud; a flexible, online therapy programme which will help with your wellbeing while you study at LSBU.

SilverCloud will support you in learning practical self-help skills to manage your emotional health and wellbeing. The programmes are tailored to the specific needs of students and have proven high improvement rates for depression and anxiety.

SilverCloud can be used for FREE using your LSBU email address and can be accessed 24/7 on a computer, tablet or phone.

If you’re feeling stressed or know that your wellbeing needs a bit of looking after, sign up today.


Do you want to understand more about your drinking? 


Maintaining our wellbeing – what can help us?

Our physical and mental health, social support systems, and spiritual wellbeing all play a part in keeping us well.

Physical activity has a huge potential to enhance our wellbeing.  Regular exercise can boost your self-esteem and immune system, and can help you concentrate, sleep and feel better. Exercising, alongside other factors, can also help combat low mood and reduce feelings of loneliness.

Activities that help you relax are good for your mental and physical health and wellbeing. Breathing exercises, yoga, meditation and mindfulness are just some of the activities that you might find helpful. Making time to focus on your wellbeing can help to keep you focused and content with other aspects of your life, and may help you feel more in control of academic, family and work pressures.

1 in 4 people experience a mental health problem every year. Statistically that means that you are likely to know someone who has been affected.

Here are some tried and tested ways to improve your wellbeing:


1) Talk to someone about how you are feeling

2) Stay in touch with friends and family

3) Stay active and exercise, enjoy the outdoors

4) Eat healthily and drink sensibly

5) Be kind to yourself as well as others

6) Try a new activity or do something you enjoy or are good at

7) Deal with practical problems as they arise

8) Ask for help

9) Accept who you are

10) Take time out for yourself, have ‘Me Time’ - we all need it!


The Mental Health Foundation has information about how staying active can have a positive impact on your mental health, including tips for getting and staying motivated:   For more information visit their website:


The Students' Union (SU) at LSBU offers a range of societies, social activities and sports clubs. Find out more by visiting the SU website  The SU reception is based in the Student Centre.


You can also find a range of Wellbeing podcasts which are free to download and cover topics such as exercise, relaxation, nutrition and positive thinking: 


NHS Choices has lots of useful Information about your general and mental health on its website.  It also has advice and tips on how to stay healthy while you are studying:


Please visit our If you are in crisis page for more immediate issues. 

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